Fractional CPO & AI Systems
I help companies get unstuck, find what matters, and move fast using AI and product thinking. I combine executive maturity with AI-native execution to move you from "stuck" to "scaling" in weeks, not quarters.
Get in touchWhat I do
I help service businesses (MSPs, integrators, law firms, education, accounting, mental health) transition to a scalable product model. Using AI to standardize delivery, we turn manual expertise into a repeatable asset that delivers high margins without increasing your team's workload.
Decouple growth from headcount. I design lightweight AI workflows and automations that remove friction and speed up execution in your sticky processes: customer service, marketing, operations, HR. Practical systems your team can actually use.
I quickly uncover what your customers and market are really telling you. Clear insights that shape product, messaging, and decisions, in weeks not quarters.
Executive-level clarity, AI-native execution. I help you rethink what you're building so it actually works and scales. You leave with clear direction and a simple, focused plan.
Background
Most recently, I was the Chief Product Officer of Finetune, the leading AI-first solution for the learning and assessment industry. After building and scaling the product, Finetune was acquired by Prometric, owned by EQT.
Previously, I've led teams in growth-stage financial services, media, and B2C tech companies. I've led large teams across the globe, guided companies through multiple rounds of funding and acquisition processes, and have been part of four successful exits.
No decks, no discovery calls that go nowhere. Let's talk about where you are and whether I can help.
jen@forwardworks.co